We’re a hands-on team 
with real CX experience.

We’re a hands-on team with deep experience in scaling CX 
for fast-moving brands. We’ve been in the inbox, built the macros, 
and seen the Slack alerts at 1am.

Member 1

Leeor Cohen

Founder & CEO

Member 2

Nate Peltonen

VP of Operations

Member 3

Daniel Tepper

Director, Customer Experience

Member 4

Logan Shultz

Customer Experience Manager

Member 5

Sam Segal

Director,
CX Operations

Member 6

Heather Richmond

Customer Experience Operations Manager

Member 7

Kim Mach

Customer Experience Manager

Member 8

Mikayla Wagoner

Customer Experience Manager

Member 9

Cosette F.

Customer Experience Manager

Member 10

Daphne Malagao

CX Operations Associate

Member 11

Sheila Mae Llanto

CX Operations Associate

Member 12

Cristina Valenzona

CX Operations Associate